Sydney, Newcastle & Central Coast NSW COVID Member's Update

Written on the 10 August 2021

As the current COVID situation is constantly changing so are we, to ensure we keep up to date with new guidelines and restrictions in line with NSW Health.

As our valued Member it is important to inform you of the measures we have implemented to ensure the safety of yourself and our Clients.

Sydney, Central Coast & Newcastle NSW
Due to the escalation of the situation in the above regions, our Allocations Team are introducing a series of procedures developed by our COVID Response Team.

We have a series of questions, as per our standard COVID procedures which are asked verbally by our Allocations Team prior to any Member being able to accept a shift.

These questions include:
• Have you or any of your household attended Tier 1 or Tier 2 exposure site over the past 14 days?
• Do you have any symptoms of COVID 19?
• Have you worked at any other Health Care site in the last 14 days? If “yes”, we ask for the name of the site/s and we record this information on our data base.

What does this mean for you:
We will not be placing Members who have worked in Residential Aged Care without providing us with a negative COVID result between facilities.

Please ensure you are answering your phone to our Allocations Team as we will be requiring verbal confirmation of the above questions prior to shift confirmation.

For further information, or if you have any questions, please call our Allocations Team on (02) 4003 5105.

Thank you for your kind understanding and co-operation,
Emma Stammer
NSW State Manager

Please see below for more information:
Caring for You Member COVID-19 Updates
From NSW Health:
If you are personally struggling at this time, please find below links to support services:

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